News: Do you like Samsung Galaxy S? Tweet: Scratch-Proof your Samsung Galaxy S Best Screen Protector for Samsung Galaxy S: Cheap Cell Phone. PC Suite for Android. This Samsung PC suite is called as Samsung Kies. Hi i.m SARFRAZ need samsung pc suite for galaxy s GT i9000.
I just got my new Samsung Galaxy S and have finally defeated the MTP device driver error and CDC driver error! I am now connected to Kies.
I can't wait to start using this beast! It's arguably one of the most powerful smart phones in existence thanks to its 4 inch super AMOLED screen, 1GHz processor with tweaked instruction sets and unrivalled graphics performance. However, it and/or the software PC suite appears to have a major flaw. Connecting it to my PC through Samsung Kies software is a total pain.
A quick google of the issues reveals that I am not the only one. I'm using 64 bit Vista (x64) but I suspect the method I used to get connected may work with 32bit (x86) too. People on message boards seem to be universally complaining about the same thing. At this point I would like to say, this may not help you. There are a number of different versions of the same phone out there, with different versions of android and thousands if not more pc, mac and other computer setups.
Before you deal directly with drivers, have you tried: 1. Upgrading to the latest version of Kies. Upgrading your version of.net (an MS Windows component) to the latest from the Microsoft website. Trying a different usb port. The SGS seems very sensitive to voltage and different usb ports around your computer supply fractionally different voltages.
In short, when I first connected the phone to my PC, I plugged in the Phone to the PC USB port and after twiddling thumbs for a while the PC tells me that the MTP device driver has failed. I assumed this was just going to be a quick issue, updated Kies to the latest version and tried again. Next I tried connecting the Phone in USB debugging mode. Connection established.
'Please turn off USB debugging mode, Kies does not support connection in this mode' followed by being swiftly booted by Kies. Not only that but there appeared to be no sign of the phone in Windows either. In debugging mode, you usually see some signs the phone has been connected, even if you can't access the storage. The next step was to open device manager on the PC. There was the MTP device, sure enough displaying an error.
The usual step here is to right click and hit update drivers. This I did and was rewarded by a big fat nothing.
It checked but then told me I was using the latest drivers already. Clearly not, because they weren't working! The next and final option I used, the one that finally worked and I probably should have gone for right at the start was to manually get the right driver and instruct the device manager where to find said driver and hopefully get the whole mess sorted.
I could've just used the micro SD card to transfer everything, but pulling it out of the phone every time was going to be a major pain, not to mention not good for the card so I was determined to sort the issue. MTP ERROR After a bit of searching, (Google again) I finally found the right driver here:.
x64 (64bit) version:. x86 (32bit) version:. This got me a zip file which I scanned with an AV (don't forget to do this!) and then unzipped to a folder I knew the location of (make sure its easy to find). (Update courtesy of Tim) The x86 link gets you an exe file. This can be unpacked/'unzipped with 7zip freeware in exactly the same way as a zip file. The drivers should then work as the x64 does. Navigate to device manager (control panel -Device Manager or Administrative tools - computer management - device manager).
Navigate to 'portable devices' or 'MTP' in device manager, whichever one shows up with the error. There will probably be a little yellow error triangle on your device that has the problem. Right clicking on the faulty MTP device in device manager and choosing 'update driver software' gave me the option of searching automatically and browsing my computer manually. Search automatically had already failed so I hit browse my computer for driver software - the manual way. I navigated to the folder I had unzipped the drivers into, ticked include subfolders and hit OK. This time success!
It loaded the drivers and indicated my I9000 (Galaxy S) device was connected. Note: I realise that it can sometimes be difficult to navigate through device manager to the manual update point.
The following may help if manual updating is not immediately obvious:. Right click on the MTP device, click properties, navigate to the driver tab on the window that pops up, click update driver, if a window pops up that says 'can windows connect to windows update to search for software?' Click 'no, not this time' and hit next. Then tick 'install from a list or specific location',. Then tick 'search for the best driver in these locations'. untick search removable media and tick 'include this location in the search'.
Then hit 'browse' and find the folder where you unzipped the drivers you downloaded earlier. Hopefully you will then be able to press 'OK' when you have found the right folder although this is very temperamental. When you have done this, hit 'next' and the computer should do the rest. Update courtesy of Alesmine 26/10/10: A thread has suggested that the specific driver folder for Samsung phones is the '16Shrewsbury' folder. If you cannot select the parent folder (i.e. The folder that you unzip the drivers into) try selecting the.inf files within the 16Shrewsbury folder. There are 5.inf files and 5.cat files as well as 2 folders.
You may have to select the.inf files one at a time and repeat the procedure for the other 4. CDC ERROR Up popped issue number two. CDC abstract control model drivers missing: load from cd. Well I didn't have a cd and a browse of google gave me nothing, updating this new issue automatically gave me nothing and Windows knew nothing. In desperation I repeated the right click in device manager. Browsed manually to the same driver folder as for the MTP device, hit ok and.problem sorted!
Device connected, showing up perfectly in Kies (may it rot) and on Windows explorer. I am connected and music is flowing. I have four movies on the phone and all that real estate of screen is a joy to behold!. Don't forget that you need to set the phone in Samsung Kies mode on the select USB mode. If this doesn't come up on the phone when you plug it in, unplug the phone, on the phone itself go to: applications - settings - About Phone - USB Settings - Samsung Kies and then replug the phone in. This USB setting can also be used for the mass storage mode simply by selecting mass storage instead.
Location for this setting may have changed on later phones. Please also see applications - settings -wireless and networking -USB Settings I'm not a religious person but blessings heaped on whomever put that driver package together.
I'm not guaranteeing it'll work for you but maybe it's worth a shot. Enjoy the phone! Hi Fern, I don't have any experience with your specific problem but there are a few things you could try. Just a guess and could be wrong, but I take it the browser is Internet Explorer (IE)? If so, try a second browser, Firefox, Chrome and Opera are the three main other browsers. If the problem persists, try running a browser in add-on restricted/off mode, you may have to search for a 'how to' on this. Thinking here is that some add-ons to browsers are unstable with certain scenarios and this could be one of them.
Let us know how you get on! Hi Payam, The SGS2 does have a software upgrade over 'air' (probably best over wifi) under 'about phone - update' I've never tried it so can't vouch for it but that could be a solution to not being able to connect.
I assume you've tried other USB ports on your computer and all the other various fixes that are available on forums eg The fix above unfortunately doesn't work for every phone and there are at least 5 other well documented fixes for the issue. As an aside, when I first got my SGS2, when I plugged it in to my laptop there was no connection. I turned off the laptop power management of the USB ports (via device manager) and it's been fine on all ports ever since with a consistent 96mA draw.
Oh and make sure the phone is 'awake' (i.e. On any of the desktop screens) when it's first plugged in. Yeah, I've tried it that way as well.
But it just installs and when i connect the phone with Kies on, it just says connecting forever, although I found my phone in explorer for the first time without having to switch to USB-debugging so I got kinda worked up and thought it had worked. It hadn't!:( I'm pretty sure this is a 32-bit comp, is it possible to have x64 then? I just googled and I got the impression all 32-bit win7 were x86, but I might be wrong? Thanks for taking the time to help a desperate soul in these harsh times! (no, I'm not overdramatic!:).
Karl - you're being too kind! I have had serious problems synchronizing Outlook 2007 calendar with Samsung Galaxy phone through Kies. Problems include: Randomly deleting appointments in Outlook calendar, removing categories from Outlook appointments, randomly moving appointments to different days, and the latest one - deleting exceptions to recurring appointments in Outlook and replacing them with the generic appointment from Kies. If maintaining calendars on two devices is important to you, Kies is NOT the tool! I spent 5 hours trying to get my PC to recognise my i9000 galaxy. Wish I'd found this page first - would have saved 4 hours 50 mins! (I was not using the primary USB).
![Download twrp for samsung galaxy s gt-i9000 Download twrp for samsung galaxy s gt-i9000](/uploads/1/2/4/1/124197662/914649959.jpg)
Thank you for having all this info in one place. Just want to add further advice: after the upgrade my phone was constantly crashing, wouldn't send texts and even struggled to make calls(!) I worked out one of my apps was incompatible with the new firmware. Fortunately it was on the SD-card and when I deleted it (using a card reader on my PC) the phone went back to normal. So, you should move all your apps to the memory card before updating the firmware.
I owned Galaxy S, a neverending story to connect it, and customers left completely alone with problems, as the more of you know. I owned HTC and nokia phones too and all connect well. Galaxy problems are too much. If you are reading this it means you are struggling yourself to solve something wrong that you haven't done, after have spent hundreds of $.
Ah ah ah I am happy with my LG P920. Extremely happy. Following is something special, dedicated to galaxy owners: yesterday I have been advised directly by LG via email for a new android version (firmware update). Phone can download itself updates with wifi or with PC. PC connection and data synchro never have had troubles.
You did much! I like your exereme end result getting touch! I am of same nature, i hav pop gs5570; the local samsung engineers are also not well educated bu samsung; just getting salary; not cooperating at counter; samsung kies is part of installation cd; it ask internet; it is shame full; if one has internet then we can get drivers; recently I have seen NPC STUDIO IT DO NOT requier internet; your search only drivers is best what I was trying, one is not interested in hole software; requiered only coneect internet through dailup thanks lot if you get time please comment to [email protected] kalgonda patil kolhapur maharashtra;.
Apologies for the late replies, BT is even worse than Samsung! Peggy, I can't advocate this as a sure method but personally, I would probably remove the drivers from my computer and go through the process of getting the computer to recognise the phone and load the drivers all over. However, this may not solve the problem and might very well make it worse. Rafa, is the phone/computer connection working, can you transfer files and otherwise perform normal operations in Kies? Yoann, you're right, it's a long story.
Misterjohn, hopefully you'll have no problems, I do agree about Kies, though quite frankly, I've never found connection software to be any good. Creative was clumsy and limited, Itunes was restrictive and a PITA to remove, Phillips go gear was non functional, Kies is pointless apart from Android updates. The best was Archos G-mini - no software, just a folder. I manage with Kies because I never really use it. Three days ago I bought a Samsung Galaxy S 5.0 - an impulse purchase to complement my iPod Touch (a larger screen - easier to read).
I have now strayed into the world of Samsung Kies. What a nightmare! How do these people ever keep a job - let along sell mobile phones. I have friends with Galaxy S phones. The Galaxy S II looks good.
But how on earth do they manage with this non-functioning, incomprehensible software. (I understand that Galaxy Tab returns are running at seven times the rate of iPads - and I can quite understand why. If I can't get this thing to accept music and videos from either my MacBook or Windows 7 desktop or laptops, back it goes!).
Hi Tanveer, The solution works only for some 32bit Windows and some 64bit windows, it does not seem to work for everybody though. Unfortunately it has worked for me every time on 4 different Windows operating systems including Win7 x64 and Vista x86. I'm sorry it hasn't worked for you but as the 200 or so comments above may indicate, it hasn't always been successful and without a non working system to experiment with, I've kind of given up.
There are quite a few other solutions available, hopefully one of those can work for your SGS. Hello Lymond There's no much to say: high end phone has a top hardware, every app runs smooth without problems, I give more importance to display.
I think amoled still lead, galaxy S2 can be a good choice. If you like imaging then choose a top camera, like sony or nokia. If interested on 3d, actually there's no choice, LG P920 rules. I haven't seen evo3D, but all test on the net confirm LG on top about 3d. About the phone itself I like a lot, there are not important lacks (like a bluff gps or mtp error on galaxy S). All seems to be good.
About features there are a lot of stuff on the net, what you can't find is that it does not need a software like kies (only drivers, then you can see it as an usb memory), upgrades are downloaded directly on the phone via wifi when available. If you want more detailed impressions, just ask. I feel I have tried everything. I can't get my phone to connect with mass storage even. I get the message 'device drivers was not successfully installed' I tried the steps in your post to install the driver. When I click to install it says 'windows has determined the driver software is up to date'. Yet it still doesn't work.
I've tried deleting all files 16 characters, re installed kies, updating.net framework, tried every usb drive. I've looked through other responses for hours with no luck. Hi Ashley, the i9000 will start to charge as soon as you plug in the usb lead (computer to phone). As far as I'm aware, there is no specific charge mode. Have you tried: on the phone itself go to: applications - settings - About Phone - USB Settings - Samsung Kies and then replug the phone in. This USB setting can also be used for the mass storage mode simply by selecting mass storage instead. This function may also be located in applications - settings - wireless and network -USB settings.
Hi Hong, Is it possible you haven't selected 'connect usb storage' when it shows on the phone screen after you have plugged the phone into the computer and selected mass storage? You should see the green android with a usb symbol for its arm and the connect usb storage message at the bottom of the screen. Sometimes if it doesn't show, connect the phone, select mass storage from the menu, then immediately disconnect the phone simply by taking the wire out and then plug it back in again. The correct screen should then hopefully show. 'Then i connected the usb cable to my pc (not the phone just the cable) turned off my phone, then connected and started the phone. Then it automatically turns in mass storage mode, installs some drivers.
Then i reconnected using Kies mode on phone, it installed some more drivers and now it works great.' Hi Thijs, Billions of thanks pal. I used to get connected to Kies from the day one. After a few months (May be after firmware upgrade to 2.2 or may be Kies upgrade to 2.0) the damn thing stopped connecting. Mass storage mode was fine. Kies always prompted that this is not the supported mode but in Kies Mode it kept 'Connecting' perpetually.I tried every thing including factory data reset.All kinds of drivers- virtually every thing under the sun or in computer/on net.
Thanks to your magic Mantra Viola!!!! One click fix!! Hi there and thanks for this very interesting thread I have a Galaxy S I900 with FROYO.BVJP8 I could connect it to my home comp but a my office for some reason I get the MTP error no matter what I try.
So far it works only in mass storage mode, which is OK for photos or mp3s, but I'd love to use Kies or even Windows Media with my phone. First, I have Windows XP Professional SP3 (32 bits) Here's what I've tried: - updating.net frameworks - installing the latest kies version - installing Microsoft Active Sync - trying each and every USB port - installing the above mentioned drivers manually using the right folders but none of those solutions worked. I don't like to give up, but now I don't know what to do. Any suggestions? Thanks in advance.
Firstly, I'm not a tech head. Just a dude who fiddles with computers.
So this is fix is a little wordy and random like me. But Kries opps, I mean Kies (using windows xp) is now synced with my Samsung galaxy s GT-19000. Step one: make sure you have Kries 2.0.0.1103212 My phone was contected through USB and the phone was in MTP mode for kies. As, I gave up on anything working to fix this syncing issue. I went to uninstall kries and for some reason I decided to goto add/remove software instead of using the kies uninstall.
While in Add/Remove, I noticed the driver itself was it's own program and had been installed (I'm thinking most problems for all lie here). So I uninstalled the driver through add/remove software and left Kries 2.0.0.1103212 installed After uninstall was complete, I first used this older driver (trial and error ya know) found here: x86 (32bit) version: x64 (64bit) version: but that didn't work either ( but, I'm not sure if that is a important step or not, to finally getting it working (it's just what I did) up to you if you do it) then I used the build in Kies 'install driver' utillity under tools. Now goto device manager. ( Control panel - system - hardware tab - device manager for you noobsters ) and you'll still see the yellow '!' Is still there with the MTP driver under portable Devices. Not to worry.
(though I did at first!) now, right click the driver and choose update, then let MicroSoft help you find the driver, so choose 'yes this time only', then 'choose install the software automactically. The magic should happen.
Let me know if this worked out for ya! Hi Lymond, This thread has become the master of trying 'solving MTP issues' I get the MTP problem and I am not able to resolve it. System - Win XP SP3, latest Kies SW 2.0.0.1103212 Phone - Galaxy S, basic SW is Froyo I have tried the following till now: 1. Removing/installing Kies and the associated driver files 2. Remove all file names with more than 16 characters 3. Reset to factory default 4.
Moved through all USB ports 5. Used the USB cable provided with the phone. Running umdf.exe - gives an error that I have a more updated file The only way out is MyPhoneexplorer I noticed that I when I use 'MyPhoneexplorer' it sees more files than I see in Explorer. Still I want to use Kies.
Any other suggestions? Thanx yair. Updating to 2.2 right now using Kies. This is what worked for me: 1.
Except for disabling anti-virus and firewall (I know Windows wouldn't survive long without these), followed instructions up to 'Upgrade the device to KA6' step on 2. Plugged phone in, let it install more drivers. Unplug phone 5. Start following at 'Upgrade the device to KA6' on Trying to manually install the x64 driver didn't work. Windows claimed the driver was 'up to date'. I never got the 'mtp usb device' driver to work (still has the yellow triangle). Thanks everyone who posted answers!
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